Thank you for visiting Zebedee!
We happily ship to most of Europe, the USA and Canada – please see below.
International/Off Shore orders: The good news is you are no longer charged British VAT (20%) for European purchases! The bad news is these are now subject to Import Duty and Courier Admin Import Duty Charges. Unfortunately these are the sole responsibility of the buyer, and not included in our courier fees quotation.
All orders are dispatched from the Lincolnshire coast in the U.K. We process all orders first thing in the morning on all working days and generally dispatch the same day for orders placed before 11 am. All orders placed after 11 am on Friday and on the weekend, will be processed on Monday. Next day delivery, by prior arrangement.
Please notify us of none delivery:
- For U.K orders, within 3-5 working days, following dispatch.
- For European orders, within 14-21 working days, following dispatch.
- For ROW orders, within 14-21 working days, following dispatch.
Courier charges are worked out without obligation, at checkout, once you input your location, and DO NOT include any import duties or courier import admin charges.
Safe Place deliveries: Safe place deliveries are at the discretion of the Courier and at the sole risk of the customer.
We offer the following delivery options:
All orders to the United Kingdom are generally shipped within 48 hours, using DPD fully tracked 24 hour service. This delivery service is tracked and you should receive an email with the tracking information upon dispatch. This service will take around 2-5 working days for your order to arrive. We reserve the right to use alternative couriers depending on parcel destination. Customer preferences will be considered depending on cost.
Channel Isles, E.U and ROW Orders
International orders may be subjected to Import Duty and Courier Admin Import Duty Charges, which are the sole responsibility of the buyer and not included in our courier fee quotation.
All international orders prices are at a discounted rate, and the courier depends on parcel destination. Generally it is by DPD, and the services used are usually tracked and generally take around 10-14 working days.
In those rare cases where we cannot use a tracked service, we aim to find the next best solution and keep you closely informed along the way.
Any questions, please get in touch.